4/15/2024 0 Comments Padlock won't open with right code![]() If the lock is locked onto a solid object such as a gate or a door then a length of rope most likely won't be necessary as having it locked onto something gives you more control and grip thus meaning you will be able to complete the whole procedure with just your bare hands. When you feel the shackle move upwards slightly and release a 'click' you can move on to the next dial and repeat the procedure until all the dials on the lock have been completed and the lock has been cracked. Being able to apply strong even force on the shackle is vital in order to put a greater amount of friction on the locks dials so that when a dial is turned to the correct number it will result in a resounding 'click' and a slight upward movement of the shackle. A good grip is necessary because in order to crack the lock you will need to apply a strong and even upwards force on the shackle throughout the entire procedure and this can be difficult to obtain with just bare hands. When picking/cracking a combination lock a length of rope can be used to create a makeshift handle to give you a better grip of the lock. When the dials are moved or jumbled, the keyholes become dis-aligned and the toothed pin cannot be removed and is therefore locked in place. When correct code (in this case 9-2-4) is entered the keyholes of all the dials on the lock become aligned and toothed pin (second picture) can be inserted. The locks on the Rimowa suitcases that have the plastic tags are not secure anyway - the fact that you can even cut the tags with a pair of house-hold pliers proves that point.ĮDIT: the only suitcases in the Rimowa range that are even close to being secure, are their aluminium products such as the Pilot and Topas.A combination lock (using a bike lock as an example as shown in the pictures above) has three or more dials with a keyhole through the centre of them. The quick work around is to cut the tags if they are plastic, or remove with pliers if they are metal - and get them replaced later at no cost. In any case the point of my original post (above) is - if the lock on your Rimowa Salsa suitcase is stuck, and you have zipper tags that are metal or plastic connecting to the lock, then you don't need to panic. I've had the entire lock and both zippers tags replaced on my Rimowa suitcase by Hunt Leather, an authorized retailer in Sydney - it took only 15 minutes, proving the actual lock replacement procedure is very quick. They were very nice and there was no charge, but it wasn't done on the spot in five minutes.What? It took an authorized dealer over a week for to replace a tag on your suitcase? That is nothing short of terrible service! I would have reported that to Rimowa directly. I had to leave it there and it was over a week before they called to say I could come pick it up. When the tag broke on my 29" Salsa, I took it to Hides In Shape, listed on the Rimowa website as one of their repair shops. ![]() Find out where they send the suitcases and go directly to them, it will save you a lot of waiting time. The Rimowa support dealer network is brilliant - so don't freak out! Cut the plastic tags and the rest is easy to fix.ĮDIT: When calling the dealer, ask them if they do the lock repairs in their shop or if they have to send the suitcase to another authorized dealer location. If you are able to leave your suitcase there for an hour or so, they will replace the lock for you free. Once you have removed the tags and taken out your personal items, find a local Rimowa dealer (listed at ) in your area to replace the tags - which they will do for free and in 5 minutes. (Actually, if you look closely at the zipper tags (plastic or metal) on all of the Salsa suitcases, they can be easily removed from their little metal bases with pliers, so the lock actually isn't that secure anyway - sorry to disappoint you after spending so much money on a suitcase!) Simply cut the zipper tags if they are plastic, or remove them with pliers if they are metal tags. If you are traveling or have arrived home and the lock suddenly won't open, don't freak out. Eventually the lock on my suitcase jammed shut and wouldn't open. If you Google search, there are loads of people that had a similar problem. I bought my Rimowa suitcase in New York, and within 12-mths it would sometimes unlock, other times not. Salsa Air) were faulty - Rimowa just didn't tell anyone. If the lock on your Rimowa suitcase all of a sudden won't unlock, don't worry you are not going mad, and it's unlikely you have accidentally reset the lock.Ī batch of the locks on some of the Rimowa suitcases, (e.g.
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